The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
At Bay State Sea Glass we believe that top jewelry-grade sea glass is just as beautiful as other top gems and deserves to be set in solid gold. We are one of the only sellers that use solid gold instead of gold plated silver. Roughly 70% of the price of our gold jewelry is the cost of the gold itself. One way to significantly reduce the price would be to use gold plating which could wear out over time showing the base metal underneath, which does not meet our quality standards. Another way would be to use a lesser grade of gold such as 14K. There is a significant difference in color of 14k gold vs. 18K so we prefer the latter.